Kay Sprinkel Grace
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The Ultimate Board Member’s Book
A 1-Hour Guide to Understanding and Fulfilling Your Role and Responsibilities - NEWLY REVISED EDITION.
by Kay Sprinkel Grace, 114 pp., $24.95 (Click here for quantity discount information)
Here is a book for all boards:
- Those wanting to operate with maximum effectiveness
- Those needing to clarify exactly what their job is
- Those wanting to ensure that all members — novice and veteran — are ‘on the same page’ with respect to their role and responsibilities
Kay Sprinkel Grace’s work will take your board members only one hour to read, and yet they’ll come away from The Ultimate Board Member’s Book with a firm command of just what they need to do to help your organization succeed.
It’s all here in 114 tightly organized and jargon-free pages: how boards work, what the job entails, the time commitment involved, the role of staff, serving on committees and task forces, fundraising responsibilities, conflicts of interest, group decision-making, effective recruiting, de-enlisting board members, board self-evaluation, and more.
In sum, everything a board member needs to know to understand their role and serve capably is explored.
Showing admirable restraint, Grace resists overloading the reader, as Michael Byram, President of the University of Colorado Foundation, attests: “Ultimate provides the most succinct, yet thorough, explanation of the responsibilities of a nonprofit board member I've yet read."
Real world, not theoretical, concrete not abstract, The Ultimate Board Member's Book focuses on issues and concerns that all board members will inevitably face and grapple with.
Within a year’s time, it’s safe to say that this enlightening one-hour read will become the book to which nonprofit organizations in America turn to hone the skills and effectiveness of their boards.
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About the Author
Kay Sprinkel Grace is also the author of the Over Goal! and Fundraising Mistakes that Bedevil All Board.
Kay, who writes a regular column for Contributions Magazine, is a prolific writer, creative thinker, inspiring speaker, and reflective practitioner. Her passion for philanthropy and its capacity to transform donors, organizations, and communities is well-known in the U.S. and internationally.
Kay lives in San Francisco and is an enthusiastic photographer, traveler, hiker, and creative writer. When not writing, speaking, or consulting, you can find her with her children and grandchildren who live in San Francisco, upstate New York, and France.
Table of Contents
I • Noble Service
- America’s Nonprofit Sector
- Your Unique Role
- Why You Were Recruited
- What the Job Entails
- The Time Commitment
- Deriving Satisfaction from Your Service
- Honoring Your Position
II • Holding in Trust
- The Mission of Your Organization
- Championing the Values
- Your Legal Responsibilities
- The Right to Be Informed
- Conflicts of Interest
III • How Boards Work
- Qualities of an Effective Board
- Decision Making
- The Board and Planning
- Collective Wisdom, Individual Initiative
- Committees and Task Forces
- Working with Other Volunteers
- Developing Yourself as a Board Member
- Subverting Mediocrity
IV • Meetings
- The Purpose of Board Meetings
- Attendance Required
- Your Responsibility After Meetings
- Bored or Board: It’s Up to You
- Regional and National Meetings
V • Development and Fundraising
- Investment, Not Obligation
- Philanthropy, Development, and Fundraising
- Whose Responsibility to Raise Money?
- Your Role in Raising Funds
- Serving as Steward
VI • Working with Staff
- Role of the CEO
- Relating to the CEO
- Assessing the CEO
- Working with Other Staff
- Resisting the Urge to Micromanage
VII • Recruiting and Retaining
- Recruiting an Effective Board
- The Most Important Committee
- Evaluating Your Own Effectiveness
- De-enlisting Board Members
- Yearly Meetings with Individual Members
- When It’s Time to Resign
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Excerpt This article is excerpted from Kay Sprinkel Grace's book, The Ultimate Board Member's Book, ©Emerson & Church, Publishers. To obtain reprint permission, please call 508-359-0019.
Relating to the CEO
Your relationship with the Executive Director depends on many variables: individual personalities, traditions within your organization, what the organization is trying to achieve, and, not the least important, your expectations.
Joe Batten, author of Tough Minded Leadership, tells us something most of us know: we constantly judge people based on our expectations of them. The problem is, often we don’t bother to convey our expectations. We say things like, “I was really disappointed in your presentation – I expected a lot more emphasis on our programs.” Of course, we never told the person what we expected.
It’s the same with the balance of power between board and staff.
Find out directly what the CEO would like in his relationship with the board. In fact, have an annual session that outlines expectations. This can be eye-opening, and often it sets a tone of openness which lasts through the year.
In addition to clarifying expectations, create an environment for candor. If the CEO feels he can’t bring troubling news or failures to the board, he’ll stop being transparent. This can lead to unpleasant surprises.
Beyond this – and on the more personal side — keep an appropriate and professional distance from the CEO.
The reason is simple. As a board member, you may be one of those designated to evaluate the CEO. You can’t let your personal relationship – whether positive or negative — get in the way of an objective evaluation.
Assessing the CEO
The evaluation of the CEO is in many ways the board’s most important function. And yet it’s often neglected. It becomes a point of contention rather than a time for constructive personal and professional goal-setting.
When you join a board, ask about the evaluation policy and practice for the CEO.
- Who does the evaluation and how often?
- Does it simultaneously include a salary review or is that a separate process?
- Does the full board see the review before it becomes part of the record?
- Are there opportunities for written or verbal feedback by the full board?
- Does the CEO have the chance to respond in writing to his evaluation?
- On what is the evaluation based? Does the board as a whole see the CEO’s yearly objectives or does the Executive Committee review the objectives and conduct the evaluation?
- What standardized method (or unique process) is used?
- Has the board ever sought legal counsel to ensure a proper procedure?
- Are there interim evaluations, or is the entire year brought into focus in one session?
Each year, determine with the board and the CEO what performance objectives will be used and how the evaluation will be conducted.
While no one wants to think about firing someone or having to take legal action, it can happen. Writing to the file, having interim evaluations if performance is lagging, and seeking legal or personnel advice about problematic situations are all practices of exemplary boards.
Most importantly, be objective, be fair, but be firm.
Working with Other Staff
As a board member, it’s important to stay connected to the organization’s program. It is the heartbeat, the raison d’etre, the passion point that presumably drew you in the first place.
Programs are the source of inspiration, and their impact on the community is what allows you to successfully ask for money, enlist new board members, and raise visibility for the organization.
It’s only natural, then, to want to have relationships with one or more staff people involved in the programs that interest you the most. But you want to keep in mind two essential points.
The first is that the people who run the programs, do the finances or marketing or fund raising, are paid employees who report either indirectly or directly to the CEO. You are not their boss.
One of the biggest causes of burnout in nonprofits is staff people feeling that they have “too many bosses” – their own supervisor and several (or all) board members. They feel torn by requests and often get caught in the middle.
The second point is related. If staff people with whom you’re working start confiding in you about the inner operations of the organization, particularly matters regarding the CEO, you must handle it carefully, openly, and in a non-conspiratorial fashion.
In some organizations CEOs forbid board members to contact program and administrative staff directly.
Know the boundaries and respect them.
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